3. SHPS Nurse Call Center & Medical Charting Application About the Project: SHPS approached Juicy Design with a challenge to create a new GUI application that would satisfy the nursing call center staff who had become quite adept at using a keystroke-input based application. We gathered a set of key nurses and interviewed them for several days as they taught us how to use the keystroke application. We learned the application, what was important to them and the shortcuts they had created for themselves over the years and incorporated this knowledge into an custom designed application for them. The nursing staff was thrilled with the result. Components of the application included advanced searching, email and messaging, collaboration, medical charting, surveys, research among many others. Role: Interaction Designer Project Deliverables: Wireframes Paper Prototypes Visual Design Style Guide About the Company: SHPS is a leading, independent provider of integrated health solutions that improve personal health and reduce spending. It serves large and mid-sized employers, government agencies, and third-party administrators through the company’s Carewise® Health, Landacorp, and SHPS brands.